Sales Trainee
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Devote your full time to the business and affairs of Chase Plastic Services, Inc., and to use your best efforts to perform faithfully and efficiently the responsibilities assigned to you. The following objectives are outlined and will become the basis of your training program:
Purchasing Objective:
- Learn who suppliers are, products they supply, contacts, locations, minimum quantities and lead times.
- Understand the cost matrix and how it is updated
- Exposure to alternative products
- Gain knowledge of ROP process
- Learn what information is required in order to purchase products, obtain samples and get quotes.
Customer Service:
- Understand the sales order process including checking material availability, scheduling delivery with the warehouse, freight consolidation and customer invoicing.
- Management of blanket PO's and custom stock programs
- Learn how pricing is verified
Sales Administration/Certifications:
- Understand basic process of creating a customer quote using Access database and ACT
- Automotive approvals - how to find them
- Use and source of product data sheets
- Certification process - types of certifications & lot test data
- MSDS, NAFTA and supplier A2LA accreditation availability
Warehousing/Logistics:
- Exposure to various activities of warehousing including repacks, bulk truck unloading and blending.
- Gain basic understanding of time required to prepare shipments and who major carriers are
- Product labeling and bar coding capabilities
Credit Approval process:
- Understand key factors involved in extending credit to new and existing customers and what indicators are key for field sales to understand.
- Learn purpose of >70 day report, when customers go on hold, friendly reminders, 10-day letters and payment plans.
- Checker program understanding
Sales and Product Offering:
- Travel with Regional Manager/Account Manager making sales calls on customers as directed,
- Complete “Share the Knowledge” Training Program, and other technical training programs as assigned by the direction of the Technical Manager,
- Complete sales training courses under the direction of the President (trainee mentor),
- Work with key regional managers to gain understanding and knowledge on use of CPS Sales Database,
- Adhere to the Sales Trainee List of Expectations, where applicable (attached).
- Gain Knowledge of CPS product offering, competitive materials, and preferred materials for particular industry applications.
- Work with your manager to develop a process to maximize call frequency at high-potential accounts, using concepts such as Call Zones, Account Segmentation, To-Do Lists, and Target Tracking
- Work with your manager to develop and update technical binder for use in sales calls