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Technical Service Associate

AOC, LLC
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Position: Open Mold, Technical Service Associate

AOC, based in Collierville, Tennessee, is a prominent global provider of resins, gel coats, colorants, and additives tailored for the composites sector.  The company benefits from exceptional technical support and produces products in strategically positioned facilities across the United States, Canada, Mexico, Europe, India, and Asia.  The company's greatest strength lies in its committed and skilled workforce, with each member taking pride in their contribution to the development and delivery of high-quality products. 

Currently, AOC is in search of an Open Mold, Technical Service Associate for its Valparaiso, Indiana location. This role involves providing customer support to composite clients served by AOC. The Technical Service Associate will collaborate with AOC’s Sales, Research & Development, Quality Assurance, and Manufacturing teams to enhance product performance for end-users. 

This is a foundational role that offers significant opportunities for professional advancement within the industry through networking.

The responsibilities associated with this position encompass: 

  • Optimizing existing product formulations to align with customer specifications 
  • Participating in customer field trials and assisting with product scale-up initiatives
  • Resolving product or process challenges through laboratory work and customer engagements 
  • Documenting all activities through both written and verbal communication with various internal and external stakeholders 
  • Conducting laboratory tests to innovate new products

The Technical Service Associate will report directly to the Technical Service Manager.

The ideal candidate should possess a bachelor’s degree in chemistry, Chemical Engineering, or a related technical field. While 0-2 years of experience in the polyester resin and composite industry is preferred, it is not a strict requirement. Proficiency in Microsoft Office is also expected.

AOC offers a competitive wage, bonus program, and a comprehensive benefits package including:

  • Medical / Dental / Vision
  • Life Insurance & AD&D
  • Tuition Reimbursement
  • 401(k) plan with company contributions and matching
  • Paid Vacation and Holidays 
     

It is the policy of AOC not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.